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last updated 7.23.20


This page is to provide information and resources to help support students succeed during in-person or remote learning during the 2020-2021 school year. These FAQs will be updated as new information becomes available. 

These FAQs will be updated as new information becomes available.

If you still have questions after reading the plan and reviewing the FAQs, please email

Remember, Jeffco cares about YOU!


When do we expect to go back to normal (meaning ALL students doing 100% in-person learning)?

Unfortunately, we cannot predict that outcome. Our ultimate goal is to have ALL students back to the traditional learning model of in-person learning. We will continue to consult with public health officials for guidance.

Will Grab and Go Meals still be available during the school week no matter the learning environment?

Jeffco Public Schools will continue to provide meal service to students to the extent possible for in-person and remote/online learners. When we transition to remote learning, our Grab & Go food distribution sites will be open. For more information about locations and hours visit this webpage.

Will charter schools be using the same schedule as the rest of the district?

Charter schools will be following JCPH guidelines, but their schedule may look different. Please contact your charter school for more information.

How will schools be serving students when it comes to mental health in the new school year?

Mental health support will continue and will be more important now than ever. Our schools will continue to provide services so you will be set up for success. If you have specific needs you'd like to address, please be sure to contact your school. Visit our Student Mental Health Hub page for resources to improve your health and wellness.


What does the Remote Learning model look like? What improvements have been made since the spring?

Our shift to remote learning last spring has provided us with much insight and we will have a robust remote learning experience for all our students this fall. As described in the Restart Plan, we have now had time, through the summer months, to prepare technology, customize curriculum, unify resources, and create professional development for staff to deliver academic content in ways that meet the needs of all our students.

Starting this fall, the following expectations will be put into place across our schools whether we are serving students in-person or remotely.  

•Common Learning Management Systems (LMS) will be used across our school district.  
- Seesaw (PK-2)
- Google Classroom (3-12)
-Schoology (6-12)
•Students will experience synchronous learning each day at an established time on a schedule to accommodate the courses they will need to complete.  
•Each week, students will interact with their teachers in a face-to-face (Zoom or Google) environment.
•District assessments will be delivered remotely.
Teachers will have student data to plan for remediation and extension.
•School-based staff will serve as community outreach liaisons to engage parents.
Each school will have an outreach plan for parents and community members.
•Teachers will develop and enhance tools for remote learning and in-person learning during the additional days for training (8/14-8/21) before the start of school.

What are the student expectations for remote learning?

Jeffco Public Schools' Code of Student Conduct applies at all times, whether a student is attending in-person learning or remote. Read more about Remote Learning Behavior Expectations.

How can I make the most of remote learning?

Here are some tips to help students be more successful learning in a remote environment.

Where can I find help with devices, Zoom, Google Meet, Google Classroom, Schoology, an iPad, or passwords?

Tech Resources offers help with many tech platforms, including Schoology and Google Classroom, as well as other tech solutions.

What if I don't have home internet access?

If you do not currently have internet access at your home, check to see if you are eligible and apply for the Comcast Internet Essentials program. If you are unable to obtain internet service, please let your school know so we can work with you to find a solution for your student.

How will students and families be supported with technology in a remote and/or hybrid learning environment?

Jeffco Public Schools is committed to working with our schools and various departments, community partners, businesses, and others to ensure students have devices and access to home internet for remote learning or hybrid learning.

The following processes will support students to ensure access: 

1. Look at the condition of your device. If it was damaged over the summer, please call 303-982-3438 to arrange to drop it off to be repaired before the start of school. Call the same number if you are missing a part, like a charger. If you shared your device with another student in the spring, let your school know.

2. If you are going into 5th or 9th grade, look for information about your device. All 5th and 9th grade students will receive a new device at the beginning of the school year as part of the TechForEd program. Your old device will be collected, cleaned, and likely reused in lower grade levels unless the purchase agreements for those devices stated the family owned them at the end of their educational use.

3. Make plans for home internet access. If you do not currently have internet access at your home, check to see if you are eligible and ask your parent or guardian if you can apply for the Comcast Internet Essentials program. Additional low cost internet options are listed on the public website as well. If you are unable to obtain internet service, please let your school know so we can work with you to find a solution for your student.

4. Reach out to get support when you need it. Visit our device support page on the Jeffco website and remember to call 303-982-3438 during the school year if you need technical support for remote learning.


What will a typical school day look like, especially when it comes to safety steps (masks, social distancing, etc.)?

On our Restart Jeffco webpage, scroll down to and click the blue banner mid-page that says "What Does In-Person Learning Look Like?" You will find more information including a video about a typical day of in-person learning during COVID-19.

What is a cohort? How many students are in a cohort?

Cohorting refers to the practice of ensuring that student and staff groupings are as consistent as possible every day by having the same group of children stay with the same staff (all day for young children, and as much as possible for older children). Building principals should maintain structures that support students with individual needs while minimizing the intermingling of cohorts. The number of students who select in-person learning, together with other school-specific scheduling needs will determine cohort sizes on a school-by-school basis. This data is still being collected from families.

Teachers will work with cohorts of students at all levels as assigned by a school principal or other administrator in order to limit contact between student groups. 
PK - 5th Grade: Students will stay with the same cohort of students for the entire day.
6th-12th Grade: Students will be scheduled into much smaller student groupings than what is present in the typical middle and high school experience. Students will participate in a maximum of 4 classes during the school day. Additionally, given the hybrid learning model at the middle and high schools, students will maintain 6 feet of social distance.

Will there be specials and what will these classes look like (art, music, PE)?

Rotating teachers (music, art, PE, etc.) will visit classrooms rather than cohorts of students moving. Plans are still in development on what these classes will look like. For middle school and high school students, elective courses will be offered each trimester/semester. Guidelines to promote safe participation within all choice and elective programs including Visual Arts, Music, Choir, Band, Orchestra, PE, and Theater will be communicated before the start of school.

What will lunch look like?

A single grade level cohort of students may eat lunch in their classroom and play together at recess. 

  • Students will wash their hands before and after eating.
  • Students will clean their own area after eating.
  • Cold lunch totes/bags/boxes should be stored in the child’s backpack or near their desk (not in a community tote).
  • All meals & snacks will be consumed in classrooms, outside, or in reorganized common spaces and monitored by staff. Students will go to the cafeteria to pick up “grab and go” hot lunch. 
  • Students will need to wash or sanitize their hands before coming back into the classroom.
  • High schools will have closed campuses for lunch and off block periods.
  • No outside delivery from restaurants (ex. Grub Hub, Seamless, etc.) to schools will be permitted.

What will recess look like?

Students will likely go to recess in staggered shifts to limited groupings outside at once.

  • Schools may stagger the use of the playground equipment and should disinfect it in between uses. Students will need to wash or sanitize their hands before going outside and before coming back inside.
  • Use of water fountains is not permitted. Students should bring water bottles from home or be provided water bottles to use at school.
  • Face coverings do not need to be worn outside.


What are the potential Learning Models for the upcoming school year?

The learning models include: 

1. In-Person Learning:
100% in-person learning, five days a week, grades PreK - 5 provided health guidelines and restrictions are followed.

2. Remote Learning:
100% Remote/online learning offered to students in grades PreK - 12. Must be available for all students.

3. Hybrid Learning: Combines face-to-face and remote/online learning. This will be offered to middle and high school students only (50% In-Person & 50% Remote) with a hybrid schedule providing alternating days (A/B groups) of in-person learning.

What will hybrid learning look like?

Learning continues both in-person and remotely. See the Hybrid Model Schedule Structure to learn more about what the Hybrid schedules will look like.

Will families/students be able to select an in-person or remote learning model? What if they change their mind once school starts?

Families/students will be able to change from remote to in-person or vice versa at certain intervals after the start of school. Please talk to your school directly for more information about when you can do so.


What are the symptoms of COVID-19? Where can I get tested?

Please visit the Jeffco Public Health website for more information about COVID-19 symptoms and local testing facilities. 

Is Jeffco Public Schools tracking positive COVID-19 cases across the District?

Yes. Our COVID-19 Dashboard provides accurate information and transparency relating to COVID-19 cases across our schools.

What are the protocols for the COVID-19 quarantine process?

Please review the COVID-19 Quarantine Process document to learn more about COVID-19 symptoms, scenarios, and protocols for quarantine.

What steps are being taken to ensure a healthy school environment for staff and students?

The Restart Plan is based on the following assumptions (subject to change):

Public Health:

  • Utilize 6 feet of social distancing where possible:
    • Individual space should be 6 feet apart from others in the classroom when possible.
    • Individuals should be facing in the same direction.
    • Movement in hallways should maintain the 6 feet distancing when feasible. 
  • Use of common spaces:
    • Cafeterias, gymnasiums, auditoriums, are prohibited for large group gatherings or mixing cohort groups.
  • Staff and student face coverings are required when social distancing cannot be maintained.
    • Face coverings do not need to be worn outside. 
  • Symptom screening expectations will be implemented.
    • All staff and students must participate in symptom screening once a day upon entry.
  • Hand washing and hygiene protocols must be followed.
  • Student classroom cohort groupings are consistent and limited to the same classmates to the extent possible.
    • Elementary students will be with their same cohort group of classmates during the day.
    • Secondary students will be limited to four in-person classes during the day. 

What are the rules about masks for students?

Grades Pk-5th: 

  • Required to be worn at all times: entry/exit to school buildings, hallways, classrooms, and common areas.
  • Masks may be off when outside, while also in cohorts and practicing 6 feet of social distancing.
  • Masks may be removed for small 5 minute breaks for snack and drinks of water and during lunch time.

Grades 6th-12th:

  • Required to be worn at all times: entry/exit to school buildings, hallways, classrooms, and common areas.
  • Masks may be off when outside and practicing 6 feet of social distancing.
    Masks may be off when eating or drinking during lunch time.

In athletics/activities: 

  • Masks required to be worn when entering/exiting the fields/courts and during symptom screening.
  • Masks required to be worn at all times during indoor work-outs/practices.
  • Masks may be removed when outside and physical exertion makes it difficult to breathe

In addition, supplies will be provided to students who need them. Students (or parents) who refuse to wear a mask and who do not have a valid and approved exception, will not be able to attend in-person classes. Read Mask/Face Coverings Do's and Don'ts for more information.

What will the daily health screenings look like for students?

For students, daily health checks and screenings (temperature and screening questions) will be conducted by trained staff at time of entry to the building. Any individual who does not successfully pass symptom screening will be moved to a medical safe room where they will be re-screened and supported until able to return home.

Are there any resources for teenage students about COVID-19?

Yes - the CDC has produced a series of factsheets for young adults, ages 15-21. The factsheets cover a variety of topics, including what test results mean, how to stay safe at the pool or beach, how to wear a face covering and other preventive measures. Check out the toolkit here.


What about athletics?

Stay up to date on athletics with updates from the CHSSA calendar or contact your school to learn more.

Can students who are choosing the remote learning option still participate in athletics and activities?

Yes. Students who choose the remote learning option will be able to participate in athletics and activities, if they are offered this fall through CHSAA.

Will students go on field trips?

All field trips and activities away from school are cancelled for the time being. Staff will provide enrichment to students in other ways throughout the school year.


What will bus service look like this school year?

In accordance with the CDC and JCPH guidelines, bus capacity will be restricted to 22-24 passengers or less depending on the school bus size. Below are additional expectations for student riders who are eligible:

  • All students will be required to wear face coverings.
    Parents will be expected to take their child’s temperature before leaving the house and to withhold an ill student from riding the bus. 
  • Bused students will be symptom screened upon arrival at school.
  • Students must sit one per seat on the school bus starting from the second row of the school bus.
  • If students live in the same residence, those students will be required to sit together in the same seat to increase rider capacity.
  • Students will load the bus from the rear and unload from the front.
  • Students will not be allowed to change seats while riding on the bus. 


What is a creative outlet I can use during the school year, whether we are in-person learning or learning remote?

Check out this family resource page for a variety of fun and engaging activities.

What are some activities for middle and high school students?

Try these activities offering a variety of topics & activities for students in grades 6-12.

What is the Read with Me at Home initiative? Who is it for?

Rocky Mountain Public Media in partnership with the Office of the Governor, the Colorado Department of Education, and the Colorado Education Initiative, will provide K-3 learners, their families, and caregivers with direct-to-home remote literacy learning on broadcast and online. Learn more here.
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